If your organization is using Google (Gmail) as an email provider, below are steps for your email/IT administrator to setup your Google Workspace to ensure emails from MCA Suite are not being treated as spam (landing in your spam folder): 

  1. Click on the "Settings" button to bring up a dropdown.
  2. Click on "Manage this Organization" to take you to the Google Admin screen -- you must be logged as an user with administrative rights.

  3. From the Admin screen, select "Google Workspace" on the right to expand the menu.
  4. Select "Gmail" from the submenu listed.
  5. On the right side, scroll down to locate and click on "Spam, Phishing and Malware" tab

  6. From the Spam, phishing, and malware window, locate "Spam" and click on "Configure" to bring up a pop-up.

  7. From the "Add Setting" pop-up, make sure "Bypass spam filters for messages from senders or domains in selected lists." is checked.
  8. Click on "Create or Edit" list to bring up the "Manage Address List" page.

  9. From the "manage address list" page, click on "Add" which will bring up another pop-up window.
  10. From the "Add Address List" pop-up window, enter the following:

    a. Name = MCA Suite
    b. Address = mcasuite.com
    c. Click "Add Address" to add the entry
    d. Click on "Save" commit the change.

  11. Return to Step 6 and bring up the "Add Setting" pop-up (see below). From the "Add Setting" page, select "Use Existing List" which generate a list and return the MCA Suite list you have just setup.

  12. From the pop-up, select "MCA Suite" by checking the checkbox and click on "X" to close the list.

  13. After closing the list, you should see the "Add Setting" page again. Look at the page and make sure "MCA Suite" appears on the page (see below).
  14. Upon confirming MCA Suite is on the list, click on "Save" to save the setting.

  15. After you clicked on save, you should be taken to the Google Gmail Settings for All Users page. Confirm there is an entry on the "Spam" section of the configuration.